This Privacy Policy explains how 100cuvi collects, uses, stores, and protects your personal information. We are committed to handling your data with transparency and care.
All personal data is stored on encrypted servers. Data transmission between you and 100cuvi is protected by 256-bit SSL encryption at all times.
100cuvi does not sell, rent, or trade your personal data to third-party marketers. Your information is used only as described in this Privacy Policy.
You have the right to access, correct, and request deletion of your personal data. Requests are handled within 30 days of receipt by our support team.
We collect only the personal data necessary to operate the platform, verify identity, process payments, and comply with anti-money laundering obligations.
Personal data is retained only for as long as required for the purpose it was collected or as mandated by applicable legal and regulatory requirements.
We document every category of data we collect, the legal basis for processing it, and the third-party processors we engage — all disclosed in this policy.
100cuvi operates the online gaming platform accessible at 100cuvi.net and associated subdomains (collectively, "the Platform"). References to "100cuvi," "we," "us," or "our" in this Privacy Policy refer to the operator of the Platform. 100cuvi is operated under international online gaming licensing. The Platform is designed primarily for use by adult players in Malaysia and is offered in English.
This Privacy Policy applies to all personal data collected through your use of the 100cuvi Platform, including account registration, deposits and withdrawals, game play activity, customer support interactions, and marketing communications. It is to be read in conjunction with the 100cuvi Terms and Conditions and Responsible Gaming Policy.
100cuvi collects personal data in the following categories. We collect only information that is necessary for the stated purposes.
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, MyKad or passport number and copy | Registration form; KYC verification upload |
| Contact Data | Email address, WhatsApp contact number (if provided voluntarily), residential address | Registration form; account settings |
| Financial Data | Bank account name and number (for withdrawal), e-wallet identifiers (Touch n Go, Boost, GrabPay), USDT wallet address (if used), transaction history | Payment processing; withdrawal requests |
| Technical Data | IP address, browser type and version, device type and operating system, session timestamps, login history | Automatically collected via platform access |
| Usage Data | Games played, bet amounts, wagering history, bonus participation, session duration | Automatically logged by the Platform |
| Communications Data | Content of live chat support conversations, email correspondence, feedback submissions | Customer support interactions |
You are not required to provide any data beyond what is requested during registration and KYC. However, failure to provide mandatory data (such as identity documents for KYC) will prevent the processing of withdrawals and may limit your ability to use certain platform features.
100cuvi uses the personal data it collects for the following purposes:
100cuvi processes your personal data on the following legal bases:
100cuvi uses cookies and similar tracking technologies to operate the platform and improve your experience. The categories of cookies used are:
You may control non-essential cookies through the cookie preferences panel accessible within your 100cuvi account settings, or by configuring your browser to block or delete cookies. Blocking essential cookies will impair your ability to log in and use the platform.
100cuvi does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the minimum extent necessary:
100cuvi's servers and some of its third-party service providers are located outside Malaysia. By registering an account and using the platform, you acknowledge that your personal data may be transferred to, stored, and processed in jurisdictions outside Malaysia, including those that may not provide the same level of data protection as Malaysia's Personal Data Protection Act 2010 (PDPA).
Where personal data is transferred internationally, 100cuvi takes reasonable steps to ensure that appropriate safeguards are in place, including contractual data protection obligations with third-party processors and, where applicable, compliance with the data transfer provisions of relevant international data protection frameworks.
100cuvi retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law or licensing obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to any identifiable individual.
Subject to applicable law and our obligations under anti-money laundering and gaming regulations, you have the following rights in relation to your personal data held by 100cuvi:
You may request a copy of the personal data we hold about you. Requests will be responded to within 30 days.
If any personal data we hold is inaccurate or incomplete, you may request correction through your account settings or by contacting support.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected and where no legal retention obligation applies.
You may request that we restrict the processing of your data in certain circumstances, such as where you contest its accuracy pending verification.
Where processing is based on consent or contractual necessity, you may request your data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests, including direct marketing. Objection to marketing will be actioned immediately upon receipt.
To exercise any of the above rights, please contact 100cuvi via live chat or at [email protected]. We may require you to verify your identity before processing a data rights request.
100cuvi is strictly an adult gaming platform. The minimum age for account registration is 21 years. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under the minimum age, we will immediately close the account, void any associated winnings, and securely delete all related personal
data in accordance with our data retention policy.
Parents and guardians who believe that a minor has registered an account on 100cuvi are encouraged to contact our support team immediately via live chat.
100cuvi implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While 100cuvi takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own account credentials.
The 100cuvi platform integrates with third-party services including licensed game studios, payment processors, and KYC verification providers. These third parties operate their own privacy policies and data practices, which are independent of this Privacy Policy. 100cuvi selects third-party partners carefully and requires contractual data protection commitments from all processors to whom personal data is disclosed.
100cuvi does not embed third-party advertising networks or social media tracking pixels on the platform. We do not share your gaming activity data with any third party for advertising profiling purposes.
100cuvi reserves the right to update this Privacy Policy at any time. Material changes — those that affect your rights or how your data is used in a significant way — will be communicated to you via the email address registered to your account and/or via a notification displayed upon your next login. The revised policy will be posted at 100cuvi.net/privacy-policy with an updated "Last updated" date. Your continued use of the platform following notification of a material change constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically, even in the absence of a notification, to stay informed about how 100cuvi handles your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 100cuvi holds about you, please contact our support team through any of the following channels:
Data rights requests will be acknowledged within 3 business days and resolved within 30 days of receipt. Where a request is complex or we receive a high volume of requests, we will notify you if an extension is required.
Your data is protected. Your privacy is respected. Now enjoy Malaysia's most complete online gaming platform.
21+ only. Gambling involves financial risk — please play responsibly.